FOH Manager
Your operating set. Hiring, onboarding, training program both sides, and the Steps of Service.
First Interview Worksheet
Fill this in during the interview. Tick what you see — almost no writing. One memorable phrase per step. Print fresh per candidate.
First Interview — Manager Training
Training material. Source of information. Read once to learn how to interview — the seven qualities, the why behind each step, the decision framework, the rejection scripts.
Second Interview and Onboarding
Phase 1 working interview, Phase 2 onboarding sequence.
FOH Steps of Service
The 9 Steps every server, bartender, and host runs on every guest.
Training-002 Manager Edition
The 9-day FOH daily training program from the manager's side.
Training-003 Trainee Edition
The 9-day FOH daily training program from the trainee's side.
Training-004 Food
Every dish: components, allergens, pairings.
Training-005 Bar
Every drink: spec, glassware, garnish.
Training-009 Day 9 Test Kit
Closed-book written test + verbal check for the Day 9 sign-off.
Training Interval Quizzes
Short refresher quizzes for ongoing FOH practice.
Allergen Pocket Card
Pocket-sized allergen reference. Carry on every shift.
Allergen Reference Wall
Kitchen and bar wall poster. Bigger format than the pocket card.