Owner
Everything in the suite. The strategic docs, the governance log, every operating piece.
Brand Platform
The strategic and creative foundation. Owner-facing.
Suite Maintenance Log
Audit trail and dependency table for every doc in the suite.
Documentation Index
One-page lookup for every document in the suite.
Management and Authority Playbook
Authority model, comp policy, escalation triggers, reporting channels.
First Interview Worksheet
Fill this in during the interview. Tick what you see — almost no writing. One memorable phrase per step. Print fresh per candidate.
First Interview — Manager Training
Training material. Source of information. Read once to learn how to interview — the seven qualities, the why behind each step, the decision framework, the rejection scripts.
Second Interview and Onboarding
Phase 1 working interview, Phase 2 onboarding sequence.
FOH Steps of Service
The 9 Steps every server, bartender, and host runs on every guest.
Training-002 Manager Edition
The 9-day FOH daily training program from the manager's side.
Training-003 Trainee Edition
The 9-day FOH daily training program from the trainee's side.
Training-004 Food
Every dish: components, allergens, pairings.
Training-005 Bar
Every drink: spec, glassware, garnish.
Training-009 Day 9 Test Kit
Closed-book written test + verbal check for the Day 9 sign-off.
Training Interval Quizzes
Short refresher quizzes for ongoing FOH practice.
Allergen Pocket Card
Pocket-sized allergen reference. Carry on every shift.
Allergen Reference Wall
Kitchen and bar wall poster. Bigger format than the pocket card.